Stories about our work

The story of Josse

‘If someone understands my rejection, I’ve done my job well’ With two Master diplomas and a healthy dose of optimism, Josse got to work at the IND almost a year…

The story of Jo-Ann

‘Effective cooperation goes hand in hand with good communication’ The IND is regularly in the limelight: on the news, in the political debate and on social media or…

The story of Leon

‘Because of my job I know a little bit about everything’ Leon is 19 years old and already has a permanent job at the Immigration and Naturalisation Service…

The story of Lotte

‘It leaves an impression when someone is happy just because you’re listening’ Doing an internship at the IND? Lotte thinks it is educative, challenging and gratifying. As a…

The story of Thamara

‘Right is right and wrong is wrong: whatever the systems say must be correct’ Thamara is a real administrative jack-of-all-trades who has been getting around the IND for 25…

The story of Martje

‘I want to care for staff members so that they can care for clients’ The IND recently officially established its own academy. Co-worker and faculty coordinator Martje…

The story of Mellanie

‘Offering applicants better desk service: that is my job’ Mellanie exchanged the dance world for the IND. She has already worked for nine months as senior…

The story of Anja

‘Co-workers who can do their work quickly and carefully: that gives me a good feeling’ In 2022 the IND received more than 20,000 postal items a week at the Digital Registration and…

The story of Sharon

‘Whatever my decision may be, I help people to take the next step in their lives’ Sharon is an interview and decision-making staff member at the Family Reunification department (in…